Returns & Shipping

Saddity Doll is NOT accepting any refunds or returns. 

IF THERE IS A PROBLEM WITH YOUR PURCHASE PLEASE REACH OUT TO US VIA EMAIL WITH ORDER NUMBER AND PICTURES OF DEFECT.

Processing after payment takes 3-5 BUSINESS days, excluding the weekend and holidays based on clearing of funds from the account.

Shipping can take 3-10 BUSINESS days, excluding the weekend and holidays. We are NOT responsible for any delays caused by USPS.

TRACKING INFO will be updated ON PayPal and will be sent to email. 

Our shipping days are Monday and Thursday.

Disclaimer 

• WE ARE NOT RESPONSIBLE IF THE ADDRESS PROVIDED IS INCORRECT AND THE PACKAGE IS DELIVERED TO THE LOCATION. UNLESS WE HAVE EVIDENCE OF A TRACKED ERROR ON OUR END, WE ARE NOT RESPONSIBLE
• WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES
• WE ARE NOT RESPONSIBLE FOR DELAYED PACKAGES BY USPS OR BECUASE OF CUSTOMS 
•       IF YOU WANT SIGNATURE RELEASED OPTION FOR ADDED SECURE SHIPPING, PLEASE CONTACT US